PRIVACY POLICY

Privacy Policy
Last updated: January 15, 2025
Everett’s Group Ltd T/A Everett’s House Clearance
Company number: 16158194
Registered Address: Market House, 25 Market Square, Leighton Buzzard, England, LU7 1EU

In this policy “We”, “us” and “our” means Everetts Group Ltd.

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following information when you use our website:

Name and contact details
Email address
Billing and payment information
Any other information you choose to provide

2.2 Information Automatically Collected

We automatically collect certain information when you visit our website:
IP address
Browser type and version
Operating system
Date and time of visits
Pages you view
Links you click
Website traffic patterns

3. How We Use Your Information

We use your personal information for the following purposes:

To provide and maintain our services
To notify you about changes to our services
To provide customer support
To gather analysis or valuable information to improve our services
To detect, prevent, and address technical issues
To comply with legal obligations

4. Legal Basis for Processing

We process your personal information under the following legal bases:

Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate interests, provided they do not override your fundamental rights and freedoms

5. Data Sharing and Disclosure

We may share your personal information with:

Service providers who assist in operating our website
Law enforcement agencies when required by law
Third parties in connection with a business transfer or merger
We will not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Under UK data protection laws, you have the following rights:

Right to access your personal information
Right to rectification of inaccurate information
Right to erasure ('right to be forgotten')
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making and profiling

9. Cookies

We use cookies and similar tracking technologies to track activity on our website. You can control cookies through your browser settings.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

If we transfer your personal information outside the UK, we ensure appropriate safeguards are in place in compliance with UK data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: hello@teameveretts.co.uk

14. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).